Drop by the floor
No appointment needed for a tour. Ask for whoever is on shift — they'll show you the rack zone, the cardio loft, and the changing rooms in about ten minutes.
Three ways in
Walk in, message us inside the app, or just claim the Start Pass directly — every route lands you on the floor with a certified coach the same week.
No appointment needed for a tour. Ask for whoever is on shift — they'll show you the rack zone, the cardio loft, and the changing rooms in about ten minutes.
Already on the Sportmate app? Tap any coach's profile and send a question. We answer most threads inside two business hours during staffed times.
Skip the email and start the four-week onboarding directly. Your Start Pass includes a free personal training session with a certified coach.
Find the door
Struve Fitness Prime runs as a Sportmate-integrated facility, which means low-friction sign-up, app-based door access, and one tap to book a coach. Open the Sportmate app and search “Struve Fitness Prime” for the live address card and walking directions.
How the app onboarding worksWhat you get from us
Before you message
No. Walk-in tours run during all staffed hours. If you'd rather schedule one, message us through Sportmate and we'll lock the slot.
Yes — that's the full price for first-time members, and it includes one free personal training session. No long-term contract required.
Absolutely. Memberships give you full independent floor access. Use coaching when you need a programme reset, skip it when you don't.
Then you're who we built this for. Your first session covers movement basics, machine intros, and a written four-week plan you can keep.